Privacy policy

Data controller

Personal data collected on mhikes.travel is processed by Mhikes Relive (SAS), 50 rue du Fourneau, 38660 Le Touvet, France, as data controller.

For any question about your data: contact@mhikes.com.

Data collected and purposes

This website has no form, no audience measurement and no advertising. The only data processed is:

• Demo booking: the information you enter in the booking calendar (last name, first name and email address) is only used to organise the demo and to contact you about it. Legal basis: steps taken at your request before entering into a contract.
• Server logs: the host records requests (IP address, requested page, date) to keep the website secure and running. Legal basis: legitimate interest.
• Language preference: a “lang” cookie remembers the language you pick with the language switch.

Booking calendar (Google Calendar)

The booking calendar is provided by Google Calendar (Google Ireland Limited / Google LLC). It only loads when you click “Show available slots” or open the booking page: your browser then connects to Google’s servers, which may set cookies and receive your IP address, under Google’s own privacy policy (policies.google.com/privacy).

The information entered when booking is processed by Google as a processor of Mhikes Relive, under Google Workspace. It may be transferred to the United States: these transfers are covered by the European Commission’s adequacy decision of 10 July 2023 (EU–US Data Privacy Framework), under which Google LLC is certified, and by the European Commission’s standard contractual clauses included in Google Workspace’s data processing terms.

Retention periods

• Booking data: up to 3 years from the end of the business relationship or the last contact.
• Server logs: kept by the host for a short period, at least 7 days according to Infomaniak, then deleted automatically.
• Language cookie: 1 year.

Recipients

Your data is intended for the Mhikes sales team and its technical processors (Google for the calendar, Infomaniak for hosting). It is neither sold nor transferred to third parties.

Cookies

The website sets a single cookie, “lang”, which remembers the language you chose to send you to the right version of the site. Strictly necessary for this service you asked for, it requires no consent. Google’s cookies are only set if you show the booking calendar.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to contact@mhikes.com or to Mhikes Relive, 50 rue du Fourneau, 38660 Le Touvet, France. Proof of identity may be requested.

If, after contacting us, you believe your rights are not respected, you may lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).